Throughout this page, the terms “Athletes Connect”, or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
Privacy and security
Please note that this statement does not extend to websites that are linked to this website. You should refer to the privacy policies of any such websites for further details about their use of your personal information.
What do we mean by "personal information?"
For us, "personal information" means information which identifies you, like your name or email address. Any information that does not identify you is "non-personal information."
What information may we hold about you
You can access most of the pages on our website without giving us your personal information. However, you may choose to provide us with your personal information (name, email address, mailing address) by completing an enquiry form. By submitting your personal information, you consent to our use of the information as set out in this privacy notice.
When you visit our website, our server will automatically record your IP address and the time and duration of your visit. We may use the information we collect about your interactions with our website to tailor our marketing communications to those areas that we consider are most likely to interest you (“profiling”).
The purposes and legal basis for processing your personal data
The primary legal basis for processing your personal data is to provide you with information about our services which are of interest to you based on your stated preferences with your consent.
Processing of your personal data may be necessary for compliance with our legal and professional obligations to third parties. This includes for example, our professional and contractual duties to the courts and our obligations to regulators (for example reporting data breaches to the Information Commissioner).
Who will see or use your data and who might we share it with?
Our use of your information is subject to your instructions, the Data Protection Act 1998, the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), and our duty of confidentiality. Please note that our work for you may require us to give information to third parties such as expert witnesses and other professional advisers. You have a right of access under data protection legislation to the personal data that we hold about you.
We do not otherwise share your data for marketing purposes.
Transfer of your data to other countries
In the course of carrying out the activities referred to above we may transfer your data to other countries, which may not have the same legal protections for your data as the UK.
Where data is being transferred outside of the European Economic Area, we will take steps to ensure that your data is adequately protected in accordance with UK legal requirements. Where we are in a contractual relationship with the recipient, such protection will normally consist at minimum of appropriate contractual protections agreed between us and the recipient.
How long will we keep your data and where?
We remain committed to keeping your personal information safe. We use cloud storage for client files. Our cloud software provider is LEAP. LEAP’s cloud infrastructure is provided and maintained by industry leading cloud-platform provider Amazon Web Services. Amazon Web Services demonstrates a commitment to information security at every level of the organisation and complies with internationally recognised standards, the EU Data Protection Directive and regulations, the Data Protection Act 1998 and the General Data Protection Regulations (GDPR). If you object to your files/other details being stored in this way, please let us know.
As an active contact within our software system, we expect to retain your data for 6 years from the date that you last provided consent. After your case has been closed on our system, it becomes archived and remains secure for as long as the firm is operating. On the firm ceasing to trade the records will be destroyed.
Your rights over your data and queries on how we use your information
You have the right to request copies of the personal data we hold about you. If you wish to obtain a copy of your personal data please contact us.
You also have the right to ask for inaccuracies in your data to be corrected, and in certain circumstances for us to stop processing your data or for your data to be erased. Some of these rights are not automatic, and we reserve the right to discuss with you why we might not comply with a request from you to exercise them.
If you have any questions about this privacy notice, the practices of this web site or your dealings with this web site, please get in touch.
If you believe that we have not complied with any of our obligations under data protection laws in the UK, please let us know. You have the right to lodge a complaint with the Information Commissioners Office.
General Use Of Your Information
When does Athletes Connect receive your personal information?
We collect personal information about you when you provide it to us. We only collect personal data relevant to the type of transactions you make with Athletes Connect.
How will Athletes Connect use your personal data?
Athletes Connect will use your personal information for administrative reasons, such as to answer your correspondence, keep your records up to date or to implement your instructions (for example, to ensure you no longer receive marketing information if you tell us to stop sending it to you). We may also use your data for marketing purposes, if you have given us permission to do so.
Other relevant parties
Our data may be processed on our behalf by Brown & Brown, meaning that they will organise our data into a form that is usable to us. However, Athletes Connect retains control of and legal responsibility for this information.
How do we keep your data secure?
We take all necessary steps to ensure any information you provide to us online is safe, secure and managed correctly. In order to prevent unauthorised access or disclosure of this data we have put in place suitable physical, electronic and managerial procedures.
How long will Athletes Connect keep your personal information?
We will only hold your personal information on our systems for as long as we need to. Once your data is no longer required, or if you request that we do so, we will delete your information from our database.
How can you control what we send you or request we update your personal information?
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. You can tell us that your details have changed or change the way that we communicate with you in a number of ways.
What Other Information Do We Gather?
In addition to information gathered directly (as outlined above), we also gather information indirectly. This information does not identify you to us, but allows us to analyse how our website is being used, ensures that the site runs smoothly, and allows us to make improvements to our online service.
How can you contact us?
This website is owned and operated by:
The British Athletes Commission
If you have any questions about this privacy statement or any other matters concerning this website or you wish to report a technical error, please get in touch.